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How to Optimise Last Mile Deliveries

Last-mile delivery is hard to get right. Home deliveries are labour and fuel-intensive, and they’re difficult to predict. But this final stage in the delivery process significantly impacts customer satisfaction and customer loyalty. Such is the interest in this space that Crunchbase currently lists more than 400 organisations trying to address the issues that come with leaving a package on consumers’ doorsteps.

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How Supply Chain Talent Can Impact the Customer Experience – the Bastian Consulting Perspective

Consumer behaviour has changed the retail paradigm. To meet customer needs and to discover untapped revenue, modern retailers are rapidly investing in their supply chain capabilities to stay ahead of the curve. By managing supply chains effectively, businesses can stay ahead of competitors and directly dictate two key parts of customer satisfaction – price and delivery.

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Supply Chain Insights Supply Chain Insights

A quarter of Australian retailers will miss net zero by 2050.

A quarter of Australian retailers with 2050 net zero targets expect to miss them, according to a new report into progress on sustainability from Microsoft Australia and New Zealand and a research team led by Dr Chris Brauer, Director of Innovation at Goldsmiths, University of London.

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Grant Thornton releases 2022 Manufacturing Benchmarking Report

Grant Thornton has released it's 2022 Manufacturing Benchmarking Report providing a unique view of the Australian Manufacturing industry. Now in it's 7th year this report helps mid-sized manufacturers track their performance against industry standards.

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Intent Group joins Argon & Co ANZ

Argon & Co, the global management consultancy that specialises in operations strategy and transformation, is delighted to announce they have been joined by Intent Group in New Zealand.

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Supply Chain Insights Supply Chain Insights

Going green while reducing costs and improving customer experience

An organisation’s supply chain is at the heart of its consumption of resources and environmental impact and therefore a logical point of focus.. While there are a lot of broad statements around the ‘greening’ of the supply chain, here we look to cover some practical steps on the journey to a sustainable supply chain.

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Supply Chain Insights Supply Chain Insights

Australian Supply Chain Institute appoints new Chief Operating Officer

The ASCI Board has announced the appointment of Dr Pieter Nagel as the ASCI's Chief Operating Officer (COO). The new leadership role is focused on driving excellence in customer experience and offering professional recognition and development opportunities to its member community.

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Supply Chain Insights Supply Chain Insights

From Plenty to None: What Can Supply Chain Leaders Learn from Australia’s Current Grapple with Product Shortages

Since the pandemic, supply chains have been no stranger to product shortages. From the toilet paper saga that saw supermarket shelves laid bare in mid-2020, to the latest shortage of lettuce – of all things – it has become a recurring theme that shortages do happen more often than consumers, and retailers, think.

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Supply Chain Insights Supply Chain Insights

Australia Post delivers solid revenue growth, with eCommerce expected to moderate

Australia Post has announced group revenue for the first half of $4.80 billion, up 10.4 per cent year-on-year, driven by the strongest parcel volumes in Australia Post’s history. The improved Group profit before tax of $199.8 million was underlined by asset sales and revaluations, as well as favourable bond rate movements.

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Supply Chain Insights Supply Chain Insights

The War for Supply Chain Talent

Global supply chains are under greater pressure than ever before due to ongoing disruption caused by the pandemic. Increased unavailability of everyday goods and supermarket shortages have both raised the profile of the supply chain sector and highlighted how fragile interconnected logistics systems can be and how easily supply lines can be broken.

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Supply Chain Insights Supply Chain Insights

Crocs Optimises Supply Chain Operations with Manhattan Associates

Crocs, Inc., recognised around the world for their iconic Classic Clog, entered the Covid-19 pandemic with incredible momentum. That momentum was not only maintained but increased as demands for the iconic footwear continues to accelerate to this day.

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