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Intent Group joins Argon & Co ANZ

Argon & Co, the global management consultancy that specialises in operations strategy and transformation, is delighted to announce they have been joined by Intent Group in New Zealand.

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Going green while reducing costs and improving customer experience

An organisation’s supply chain is at the heart of its consumption of resources and environmental impact and therefore a logical point of focus.. While there are a lot of broad statements around the ‘greening’ of the supply chain, here we look to cover some practical steps on the journey to a sustainable supply chain.

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Australian Supply Chain Institute appoints new Chief Operating Officer

The ASCI Board has announced the appointment of Dr Pieter Nagel as the ASCI's Chief Operating Officer (COO). The new leadership role is focused on driving excellence in customer experience and offering professional recognition and development opportunities to its member community.

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From Plenty to None: What Can Supply Chain Leaders Learn from Australia’s Current Grapple with Product Shortages

Since the pandemic, supply chains have been no stranger to product shortages. From the toilet paper saga that saw supermarket shelves laid bare in mid-2020, to the latest shortage of lettuce – of all things – it has become a recurring theme that shortages do happen more often than consumers, and retailers, think.

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Australia Post delivers solid revenue growth, with eCommerce expected to moderate

Australia Post has announced group revenue for the first half of $4.80 billion, up 10.4 per cent year-on-year, driven by the strongest parcel volumes in Australia Post’s history. The improved Group profit before tax of $199.8 million was underlined by asset sales and revaluations, as well as favourable bond rate movements.

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The War for Supply Chain Talent

Global supply chains are under greater pressure than ever before due to ongoing disruption caused by the pandemic. Increased unavailability of everyday goods and supermarket shortages have both raised the profile of the supply chain sector and highlighted how fragile interconnected logistics systems can be and how easily supply lines can be broken.

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Crocs Optimises Supply Chain Operations with Manhattan Associates

Crocs, Inc., recognised around the world for their iconic Classic Clog, entered the Covid-19 pandemic with incredible momentum. That momentum was not only maintained but increased as demands for the iconic footwear continues to accelerate to this day.

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Key Supply Chain Challenges all Retailers Need to be Aware of Today

The retail landscape is significantly challenged today. With supply chain issues impacting stock levels, increasing volumes of returns and increased customer expectations in relation to online deliveries, local brands will have a hard time satisfying customers in 2022. As a result, retailers will find that they quickly need to adopt new systems and approaches to enhance their supply chains and meet consumer demand for a seamless and more personalised shopping experience.

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Exclusive: Navigating the New Normal

Shipping constraints, labour shortages, and stock availability have dominated the supply chain conversation for the past two years. But are we about to turn a corner?

While we might be getting sick of the term “supply chain disruption”, as we head into the second quarter of 2022 and with one of the most challenging peak periods in history behind us, businesses are still grappling with many issues caused by the onset of the pandemic.

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Reimagining customer experience for a new breed of shopper

Many retailers have quickly and successfully navigated the challenges of the last two years and are now equipped with many of the right tools required to seamlessly serve their customers across whichever touchpoints or platforms they prefer.

As learned pandemic behaviours become the default setting for millions of consumers around the globe, brands have continued serving customers via click & collect and curbside pickup, simultaneously processing online returns in-store.

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Order Management – a lifeline for retailers in a COVID-19 world

The ongoing pandemic has changed the way that people purchase and acquire goods. Soaring demand for eCommerce and increased interest in new ways of collecting purchases, such as curb side pickup and click & collect, mean that Australian retailers are now faced with the challenge of recalibrating their business strategy to serve an increasingly complex omni-channel environment.

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Three Ways 5G Will Improve Your Supply Chain

Each advancement in network technology brings with it great promise of enhanced features, improved connectivity, and better security. However, the arrival of 5G isn’t merely about enhanced coverage, rather it delivers higher device density, lower network latency and dramatically higher network throughput or data transfer (speed). It is transformational for enterprise and industry workflows, none more so than for the supply chain sector.

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Zebra Technologies Completes Acquisition of Antuit.ai

Zebra Technologies, an innovator at the front line of business with solutions and partners that deliver a performance edge, has completed its acquisition of antuit.ai, a provider of artificial intelligence (AI)-powered Software-as-a-Service (SaaS) solutions specific to forecasting and merchandising for the retail and CPG industries.

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Efficient Returns Management Benefits the Customer, Retailer, and Environment

The modern consumer frequently over-orders: an eye-watering 30% of online purchases are returned on average – a number that’s more than three times higher than the 9% return rate experienced by traditional brick-and-mortar stores. One of the implications of this trend that cannot be ignored is environmental damage at the expense of convenience.

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