Shippit Launches International Solution to Tackle Cross-Border Shipping Challenges for Australian Retailers

Shippit, the industry-defining commerce delivery platform that powers hundreds of millions of deliveries for 4,000 retailers across Australia, New Zealand, and Southeast Asia, has announced the launch of Shippit International. The solution is poised to meet the growing demand for international expansion, as highlighted by Shippit’s latest State of Shipping Report which reveals that 66% of retailers view global expansion as a critical objective for the next 12 months. Shippit International is designed to make cross-border shipping less expensive and complex. 

International shipping has been a persistent challenge for Australian retailers, with rising costs and complex regulations stifling global growth opportunities. Over the past year, international parcel delivery costs have risen by nearly 5%, forcing retailers to navigate long transit times and high expenses with existing providers. Furthermore, nearly 60% of global consumers have reported poor international delivery experiences, with unexpected customs duties prompting 75% of them to reconsider future purchases from the same brand. 

International shipping is pivotal to our growth as we expand into global markets," said Christopher Lockwood at City Beach Australia. “To sustain high customer satisfaction and meet the needs of international consumers, we require streamlined and cost-effective shipping solutions. Reliable and affordable shipping options are crucial for reaching new audiences and driving our business forward.”

Shippit International directly addresses these issues by providing Australian retailers with access to global markets through a flexible, multi-carrier solution that addresses rising costs and poor customer experiences. By leveraging Shippit’s Smart Routing service and securing competitive rates with key carriers like FedEx, Shippit offers a flexible, cost-effective alternative to traditional shipping providers. This approach simplifies global expansion for retailers, ensuring efficient transit times and competitive pricing.

“eCommerce has opened up the world, but for too long, Australian retailers have struggled to access global markets," said Inga Latham, Chief Product Officer at Shippit. “Shippit International is designed to meet these needs by providing reliable, cost-effective international shipping. It enables retailers to tap into new markets, which is essential as Australian consumers face cost-of-living pressures that are impacting discretionary spending. With only 6% of global buyers shopping from Australian retailers, this solution offers a significant growth opportunity. Our goal is to empower retailers to expand their reach with confidence, knowing they have the tools to deliver a seamless experience to customers worldwide.”

Key services offered by Shippit International include simplified global expansion, which provides easy access to international delivery services without lock-in contracts. The solution features automated calculations for duties and taxes, ensuring a straightforward cross-border shipping process backed by a landed cost guarantee.

Additionally, Shippit’s Smart Routing International service offers market-leading rates, delivering cost-effective and reliable shipping solutions to major eCommerce markets such as North America, New Zealand, and the United Kingdom. Retailers can also benefit from fast and reliable transit times through Shippit’s partnership with FedEx, which provides exclusive rates for FedEx’s express International Priority service. This allows Australian retailers to leverage 1-2 day transit times to the United States, ensuring prompt and dependable deliveries, particularly during peak periods like the holiday season. FedEx's 7-day delivery option enhances retailers' capacity to meet holiday shipping deadlines.

To find out more about Shippit International, please visit: www.shippit.com/solutions/international-shipping 

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