The Second Wave of Supply Chain Transformation: What’s Coming Next?

Written by Tony Richter, Partner, Bastian

When the COVID-19 pandemic first hit, the global economy came to a grinding halt. Supply chains that had been the invisible backbone of industries worldwide were suddenly thrust into the spotlight—and not for positive reasons. From shortages in essential goods and delays in production, it became clear that many supply chains were woefully unprepared for such a widespread disruption. Terms like "supply chain crisis" became part of everyday conversations, and businesses quickly recognised the need for urgent upgrades across their physical and digital infrastructures.

The pandemic exposed weaknesses that had been festering under the surface for years. Over-reliance on certain regions for manufacturing, outdated technology, and a lack of agility were just a few of the problems supply chain leaders had to contend with. As people began returning to work and businesses tried to regain their footing, there was a significant push to modernise and transform these critical networks. This phase, which we can call the "first wave of supply chain transformation," saw companies invest in everything from digital infrastructure to talent and workforce development, in an attempt to future-proof their operations.

However, as with any large-scale programs of change, the transformation of supply chains came with considerable costs. Just as businesses were starting to gain momentum in their efforts, the economic landscape shifted yet again.

The First Wave: Post-Pandemic Rush to Upgrade

The initial post-pandemic period was marked by an urgency to fix the vulnerabilities laid bare by COVID-19. Many businesses, having experienced the consequences of poorly managed supply chains, began to invest heavily in technology. Digital transformation became a key buzzword, with companies adopting cloud-based platforms, real-time tracking tools, artificial intelligence, and automation to improve visibility and efficiency. There was also a focus on creating more diversified supply chains, with businesses reducing their reliance on single sources of raw materials or production to mitigate future risks.

Employees, too, became a focal point of this first wave of transformation. With the rise of remote work and the need for new skills in a digital-first environment, many companies were forced to upskill their existing workforce or hire talent that could help drive the change. Supply chain leaders, data analysts, and IT specialists suddenly became crucial hires as businesses scrambled to build a more resilient network.

But these efforts were capital-intensive, requiring significant financial outlay. Unfortunately, the economic environment soon became difficult to continue steaming ahead as cost of materials, labour increased, challenging the validity of businesses cases.

Rising Interest Rates: A Sudden Slowdown

In early 2023, interest rates began to rise, making borrowing more expensive and reducing the availability of cheap capital. The rate surge was likely a response to inflationary pressures, in part driven by the massive investments made in infrastructure, technology, and workforce development during the first wave of supply chain transformation. Suddenly, companies that were in the middle of their upgrade efforts had to hit the brakes.

The rising cost of debt put pressure on businesses, especially those with tight margins, to slow down or even halt their transformation projects. What was once a rapid and aggressive push to modernise supply chains turned into a more cautious, wait-and-see approach. Companies that had been on the cusp of major breakthroughs in supply chain visibility and efficiency had to scale back their plans.

Despite the slowdown, the need for supply chain upgrades did not disappear. The pandemic may have highlighted the vulnerabilities in global supply chains, but the underlying challenges remain. And while many businesses had to pause their efforts in the face of rising costs, it’s only a matter of time before we see the resumption of supply chain transformation. This next phase, or "second wave," is poised to bring about even greater changes.

The Second Wave: Preparing for the Next Transformation

As we wait for the global economy to stabilise and interest rates level off and eventually reduce, we can expect a second wave of supply chain transformation to unfold. This wave will build on the foundations laid during the pandemic, but it will be shaped by a new set of factors.

One of the most important drivers of the second wave will be the geopolitical landscape. The ongoing conflict between Russia and Ukraine as well as the Middle East continues to disrupt global trade and logistics. As affected supply chains include everything from energy to agriculture, businesses are being forced to rethink their sourcing and logistics strategies. Diversifying supply chains will once again be a priority, as companies aim to reduce their exposure to geopolitical risks.

The upcoming U.S. elections will also have a significant impact on supply chain transformation. The election results could influence regulatory policies, trade agreements, and economic stability, all of which will affect the ability of businesses to invest in their supply chains. Companies will need to keep a close eye on political developments to anticipate how future policies may impact their global operations.

The status of the investment markets will also play a critical role in determining the timing of the second wave of transformation. If markets recover and investor confidence returns, businesses will have easier access to capital, making it more feasible to resume their upgrade projects. Conversely, continued market volatility could delay the second wave as companies remain cautious about spending.

Despite these uncertainties, one thing is clear: the second wave of supply chain transformation will be even more comprehensive than the first. The focus will likely expand beyond digital infrastructure to include greater automation, advanced analytics, and artificial intelligence. These technologies will enable businesses to anticipate disruptions, respond more quickly to changes in demand, and optimise their operations for efficiency and sustainability.

When Will the Second Wave Happen?

The exact timing of the second wave remains uncertain, as it will depend on a complex interplay of economic, political, and technological factors. While the interest rate hikes of early 2023 have temporarily slowed progress, the need for supply chain upgrades remains critical.

In the coming years, businesses will be under increasing pressure to modernise their supply chains to stay competitive in an ever-changing global market. The second wave will likely unfold gradually as companies regain financial stability and geopolitical tensions ease. Once the economy shows signs of sustained improvement and interest rates come down, we can expect a resurgence of investment in supply chain transformation.

Ultimately, the second wave of supply chain transformation will be a necessary evolution, driven by the lessons learned during the pandemic and the new challenges of the global economy. Companies that can navigate this next phase successfully will be better positioned to thrive in the future, with more resilient, agile, and efficient supply chains at their core.

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